A methodology for studying knowledge creation in organizational settings
a phenomenological viewpoint
pp. 125-142
in: Matthew Kelly, Jared Bielby (eds), Information cultures in the digital age, Berlin, Springer, 2016Abstract
Recent research of knowledge creation suggests, that knowledge is created in interaction, especially in the events of interaction between two or more persons. Research has indicated, that the atmosphere and form of these events is crucial—they determine if knowledge is created or not. While the importance of the event of interaction has been acknowledged, it has not, thus far, been the focus of empirical studies.