Information governance maturity model final development iteration

Diogo Proença

Ricardo Vieira

José Borbinha

pp. 128-139

in: Jaap Kamps, Giannis Tsakonas, Yannis Manolopoulos, Lazaros Iliadis, Ioannis Karydis (eds), Research and advanced technology for digital libraries, Berlin, Springer, 2017

Abstract

Information Governance (IG) as defined by Gartner is the 'specification of decision rights and an accountability framework to encourage desirable behavior in the valuation, creation, storage, use, archival and deletion of information. Includes the processes, roles, standards and metrics that ensure the effective and efficient use of information in enabling an organization to achieve its goals".Organizations that wish to comply with IG best practices, can seek support on the existing best practices, standards and other relevant references not only in the core domain but also in relevant peripheral domains. Thus, despite the existence of these references, organizations still are unable, in many scenarios, to determine in a straightforward manner two fundamental business-related concerns: (1) to which extent do their current processes comply with such standards; and, if not, (2) which goals do they need to achieve in order to be compliant.In this paper, we present the third and last iteration of an IG maturity model based on existing reference documents. The development process is based on existing maturity model development methods that allow for a systematic approach to maturity model development backed up by a well-known and proved scientific research method called Design Science Research.